>WHAT GIVES ?
THIS IS A COMPLAINT LODGED ON BEHALF OF MY 7 YEAR OLD SON WHO FEELS LIKE HE HAS BEEN CHEATED AND DISENFRANCHISED BY KFC!
I TOOK MY SON TO THE STRAND KFC THE OTHER DAY TO GET A KIDS MEAL AND THE PROMISE OF A “TOY” THAT COMES WITH THE MEAL. MY SON LOOKED FORWARD TO THE DRIVE TO THE FRANCHISE AND WAS OVERJOYED TO RECEIVE HIS KIDS MEAL BOX. HE COULD BARELY CONTAIN HIMSELF AND JUST WANTED TO GET HOME TO OPEN THE BOX AND GET THE TOY.. WELL, YOU LOT SURE FAILED DISMALLY AT PRODUCING THE GOODS. HIS FACE DROPPED IMMEDIATELY AND WAS AT THE POINT OF TEARS TO FIND SOME LAME ARSE “ORIGAMI” CARD BOARD CRICKET THEMED SUPPOSED TOY. DUDES,, THESE ARE KIDS WHO WANT A 3 DIMENSIONAL TOY TO PLAY WITH, NOT A STUPID BORING CARDBOARD CUTOUT.
WERE YOU LOST FOR IDEAS OR DID SOME EMPLOYEE THINK THEY WERE BEING UBER CLEVER AND TRYING TO SAVE YOU MONEY? IF THIS IS THE CASE, FIRE THE IDIOT! NO WAIT, BEAT HIM TO DEATH! THIS PERSON DESTROYED MY SONS HAPPINESS BY PAWNING OFF A CRAP SUPPOSED TOY. SURELY YOU COULD HAVE COME OUT WITH A CHEAP CRICKET PLAYER TOY? MAYBE A FIGURINE THAT SWINGS A BAT WHEN YOU PRESS A BUTTON OR SOMETHING. ANYTHING OTHER THAN THE JUNK YOU HANDED OUT. NEEDLESS TO SAY I WONT BE GOING BACK TO KFC FOR KIDS MEALS AGAIN. I WONT WASTE MY MONEY, TIME, OR MY SONS EXPECTATIONS AGAIN. OH AND WHILE YOU ARE AT IT MAYBE YOU COULD GET THE FRANCHISES TO UP THE QUALITY OF SERVICE. THE STAFF ARE RUDE, INEFFICIENT AND DOWN RIGHT LAZY. IT SEEMS TO BE A DISEASE DOWN HERE IN THE WESTERN CAPE.
I HATE SPENDING MONEY AT A PLACE WHERE I AM TREATED BADLY. ANOTHER THING I WOULD LIKE TO “BRING UP” IS THAT IN GENERAL YOUR CHICKEN HAS BECOME VERY , VERY OILY. TOO OILY AND THE CHICKEN “WET AND GLASSY”, THIS ISNT A CASE OF IT HAPPENING ONCE IN A BLUE MOON, ITS SOMETHING I NOTE EVERY TIME I PURCHASE CHICKEN FROM KFC. KFC STRAND(OK CENTRE GORDON`S BAY ROAD) AND THE BRANCH IN MAIN STREET SOMERSET WEST ARE THE WORST. ITS LIKE THEY REALLY DONT WANT TO BE THERE AND DONT CARE HOW THEY SERVE YOU, IT SEEMS A CASE OF “I AM DOING YOU A FAVOUR. LAST TIME I CHECKED IT WAS THE CUSTOMERS WHO ARE DOING THE FRANCHISE A FAVOUR BY SPENDING THEIR MONEY THERE. ATTITUDES STINK AND THE CARDBOARD CRICKET SUPPOSED TOYS STINK!!!!!!!
THE COLONEL MUST BE TURNING IN HIS GRAVE WITH THE WAY THINGS ARE RUNNING. GONE ARE THE DAYS OF KENTUCKY. NOW ITS MORE LIKE KAKEMAS FRIED CHICKEN
PLEASE DONT PAWN OFF CRAP TOYS WITH NO ENTERTAINMENT VALUE ON OUR CHILDREN.
YOURS MISERABLY
MCHAEL B DA SILVA 0789489847 michaelbdasilva@gmail.com























>the dudes atkfc came back to me and decided to send kyle a huge packet of kfc toys. i didnt really want them to send me anything simply because i dont complain for anything other than decent service. i appreciate the gesture but sadly i wont know if their service delivery will be better at the two branches i lambasted. i will not go back to them. they assured me they will be contacting the franchisee and addressing the fuck ups.